JCA Solutions Support
Support for customers of JCA Solutions is provided by expert software and support engineers (the same people who built the product). This dedicated support is provided primarily via email and phone.
Users evaluating JCA Solutions products are also entitled to support during the software trial period.
Email Support and Feedback
When requesting support, please remember to provide relevant information, including:
- Detailed description of the problem
- Steps to reproduce the problem
- Version of the software you are using
Trident Support and Feedback
Trident allows you to request support via the Help » Request Support menu option and provide feedback via the Help » Provide Feedback menu option.